đź§ľ Direct Billing & Insurance Policy

As a courtesy to our clients, our clinic offers direct billing to many major insurance providers, including those connected with TELUS eClaims, Pacific Blue Cross, and others.


đź’ˇ How Direct Billing Works

  • We submit your claim electronically through JaneApp at the time of your appointment.
  • If successful, your insurer will pay us directly, and you will only be responsible for any co-pays or uncovered amounts.
  • If your insurer is not set up for direct billing, full payment is required at the time of service. We’ll provide a receipt for you to submit for reimbursement.

📌 What You Need to Know

  • Coverage is not guaranteed. It is your responsibility to know what your plan covers, including referral requirements, treatment limits, and exclusions.

  • We do not manage your policy. While we’re happy to submit on your behalf, we cannot access your plan details or communicate with your insurer on your behalf.

  • You are responsible for your account. If your insurer delays, declines, or partially covers a claim, the remaining balance is your responsibility.

  • No ICBC or WCB claims. We do not accept or submit claims for ICBC or WorkSafeBC (WCB) at this time.


⚠️ Other Important Policies

  • Pregnancy massage bookings: All pregnant clients must book a Pregnancy Massage session. Not all RMTs are trained in prenatal massage, and this ensures you’re matched with a qualified practitioner. Thank you for your understanding.

  • Credit card on file: A valid credit card (or credit/debit card) is required to book all appointments. Please contact the office if you have questions or concerns.


If you’re unsure about your coverage, we recommend calling your insurance provider prior to your appointment. Our front desk team is happy to assist with general billing questions.


Taylor graduated from the Vancouver College of Massage Therapy in 2022. Prior to starting the RMT program, she completed her Bachelor of Human Kinetics at Trinity Western University.

She strives to create a safe space for patients while helping them achieve their health and wellness goals. Taylor utilizes a variety of techniques in her treatments including stretching, myofascial techniques and trigger point release. She enjoys working with a wide range of people and typically uses moderate to deeper pressure if needed for her treatments.

In her spare time, Taylor enjoys cycling, pilates, reading the latest non-fiction bestseller, and watching local sports teams. In addition, she enjoys spending quality time with her French bulldog Simon.

Taylor graduated from the Vancouver College of Massage Therapy in 2022. Prior to starting the RM... Read More

** Does not take new Pregnancy clients, existing clients please call to book, as it is not available to book online **

Julia graduated from Utopia Academy’s 3,000 hour massage and hydrotherapy program in September 2009. She has completed various different kinds of continuing education programs, such as pain sciences, fascial movement taping with RockTape, IASTM with RockBlades, therapeutic exercise, stretching and active rehab. She has also completed different programs in providing trauma informed care.

After spending many years providing massage therapy in the spa industry, Julia made the change to Wild Sage Massage in the summer of 2020.

She enjoys working with a wide range of people, but tends to treat with more of a deep tissue style, although she can adapt and treat at lighter levels for those who prefer more of a relaxing style of treatment.

** Does not take new Pregnancy clients, existing clients please call to book, as it is not availa... Read More

**Chloe is currently on medical leave and will be returning May 2026.

**Chloe is currently on medical leave and will be returning May 2026. Read More

Jason graduated from WCCMT in 2004. Jason primary techniques include deep tissue, myofascial release, trigger point therapy, Swedish relaxation and passive stretching.

Jason graduated from WCCMT in 2004. Jason primary techniques include deep tissue, myofascial rele... Read More

Michelle graduated from WCCMT in 2005, and has been working as an RMT for 14 years.

Michelle graduated from WCCMT in 2005, and has been working as an RMT for 14 years. Read More

****NO LONGER ACCEPTING NEW PATIENTS. CONTACT TO BOOK IS FOR EXISTING CLIENTS ONLY ​

****NO LONGER ACCEPTING NEW PATIENTS. CONTACT TO BOOK IS FOR EXISTING CLIENTS ONLY ​ Read More

Carolyn graduated from WCCMT after having the desire to find a career where she could help others feel their best. She is passionate about self-care and optimizing the body’s functions for each individual she treats. She is interested in determining the root cause of any musculoskeletal issues one may be facing as well as promoting relaxation for her patients. Carolyn is certified in cranial-fascial therapy level 1, a modality of fine palpation that can effect the rhythm of the bones in the cranium as well as elsewhere in the body, promoting harmony in the body.

Carolyn graduated from WCCMT after having the desire to find a career where she could help others... Read More

Hello! I’m Victoria, I am one of the Registered Massage Therapist’s here at Wild Sage. I have been a massage therapist for about four years now since graduating in 2019, three of those years spent with Wild Sage. I typically use a moderate pressure for my treatments, but can go lighter or deeper as needed or requested. I hope to eventually be able to do visceral and cranio-sacral massage techniques, because in school I found those to be interesting. Sadly at this time, I do not treat Pregnancy & ICBC patients.

Outside of work I love to read, craft and go forest bathing. I started my own book club because I’d finish a book and would want to talk about it with someone that had also read it. I am an earth sign, so getting out into nature helps me recharge. I’m a big animal lover and have two cats at home. Thankfully I don’t have any allergies but am highly sensitive to perfumes and colognes.

Thank you for taking the time to read my bio! I look forward to treating you :)

Hello! I’m Victoria, I am one of the Registered Massage Therapist’s here at Wild Sage. I have bee... Read More

Kelly graduated from the Ontario College of Massage & hydrotherapy in 2016. After gaining work experience in Toronto, Kelly moved back to BC where she obtained her licence as an RMT. She enjoys and has experience working with both children and the elderly. As a former Licensed Practical Nurse, Kelly has always had a passion for helping others and supporting them thru their health challenges. Her modalities include: - trigger point release - myofascial release - joint mobilization

Kelly also has experience treating and working with: - motor vehicle accident injuries - scoliosis - fibromyalgia - chronic low back pain - autism

Kelly graduated from the Ontario College of Massage & hydrotherapy in 2016. After gaining wo... Read More

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Located at: 8880 202, Unit 6, Langley
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